Privacy Policy

Who We Are

Our website address is: https://www.oehealth.in. oeHealth is a product of Braincrew Apps (www.braincrewapps.com), a technology company specializing in healthcare management solutions platform.

Braincrew Apps is an experienced ERP development company with deep expertise in implementation, customization, integration, and enterprise solution development across multiple industries. Alongside our ERP capabilities, we have developed oeHealth as a specialized healthcare platform designed to streamline hospital and clinic operations, improve patient management, and digitize healthcare workflows.

Information We Collect

We collect personal data through various interactions with our website and services, including:

• Account registration information such as your name, email address, and contact number
• Service usage data including medical records, health conditions, and treatment histories when you use oeHealth software
• Communications with our support teams including messages, requests, and feedback
• Technical data such as browser type, device information, IP address, geographic location, and browsing behavior
• Payment and billing information when purchasing licenses or services
• Company details, VAT numbers, and business addresses provided during checkout or lead capture

How We Use Your Information

The information we collect is used to:

• Deliver and maintain our services, process transactions, and manage your account
• Enhance your user experience and personalize content and recommendations
• Communicate with you regarding updates, support requests, and promotional materials
• Ensure legal compliance and protect the rights and safety of our users and company
• Analyze usage patterns to improve our products, features, and pricing
• Process license purchases and manage subscription renewals

Information Disclosure

We do not sell your personal information. We may share data only in the following circumstances:

• With trusted service providers who assist in operating our website and services, bound by strict confidentiality agreements
• With legal authorities when required by law, court order, or government regulation
• With payment processors to facilitate secure transactions
• With Google reCAPTCHA for form protection and spam prevention

Data Security

We implement reasonable security practices and procedures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission, role-based access controls, and regular security audits.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and gather demographic information. We may collect device information, screen resolution, connection type, browser details, and referral sources to improve our services.

You can control cookie settings through your browser preferences. Disabling cookies may limit certain functionality of our website.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information, subject to legal and contractual obligations
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at the email address provided below.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.